LGBTI equality and human rights in Europe and Central Asia

Where to find help!

Here is a list of all  the European countries where you can find help for you or your friend in need. 

This list was created within the campaign, Come Out for Mental Health. We wanted to make it easier for LGBTI people to find help...for your self or for a friend in need.

Do you know of helplines, support groups, psychological support for LGBTI people in your country? Drop us an email, so we can make sure to update the list.

Albania No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Andorra No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Armenia

PINK Armenia provides psychological counseling.

Austria No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Azerbaijan No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Belarus

Identity and Law can arrange psychological help.

Community Centre (CC) provides psychological support to LGBTI people and their families. CC offers one-on-one consultations and self-help groups.

Belgium No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Bosnia & Hezegovina

The organisation Foundation Wings of Hope provides mental health support to LGBTI people. They are located in Sarajevo.

Sarajevo Open Centre's community members use their services and the organisation cover the expenses. Contact Sarajevo Open Centre for more information.

Bulgaria

The LGBTI organisation Bilitis can be used as a source of information on finding LGBTI-friendly mental health providers in Bulgaria.

Bilitis works/collaborates with psychotherapists who have experience with LGBTI clients.

There are not any organisations focusing exclusively on LGBTI mental health. Crisis centers (managed by NGOs) helping women who are victims of trafficking or domestic violence sometimes provide help to LGBTI victims with mental health issues. Contact Bilitis for more information.

Croatia

Trans Aid has counseling services provided by an in-house psychologist. Find more information here.

There is also a mental health provider in Zagreb, who sees trans people in her practice in a public hospital. Find more information here.

LORI (Lesbian Organisation Rijeka) have counseling services. for LGBTI people. Contact LORI for more information

Cyprus No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Czech Republic No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Denmark

LGBT Denmark is providing various forms of support for LGBT people through counceling (phone, mail or in person) and peer groups. They work both in Copenhagen and in Århus.

LGBT Ungdom is providing support to LGBTQ youth with a phone helpline, and various peer groups.

Sabaah is providing peer counceling (phone, mail or in person) for LGBT+ people with minority ethnic backgrounds.

Estonia No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Finland Seta, the Finnish LGBTI organisation, provides a safe dressing room for cross dressing people at their office. Also Seta has peer support groups for LGBTIQ youth. Contact Seta for more information.
France No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Georgia No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Germany Schwulenberatung which offers mental health counselling to LGBTI people in. The organisation is based in Berlin.
Greece
The support telephone line 11528 provides anonymous and confidential psychological support to young LGBT people, their families and their teachers. In 2017, the project also began providing face-to-face support. Contact 11528 here. The project is supported by four organisations (Lesbian and Gay Community of Greece, Athens Pride, Thess Pride and Positive Voice) 
 
 
The organisation, Rainbowfamilies, provides self-help groups, but only for its members.
Hungary

The Hungarian Psychological Association (HPA) has a LGBTQ Initiative. Find more information here.

LGBTQ Counselling Center is providing councilling online, offline and phone councelling.

PIPA Foundation provides sessions for LGBTI people in psychology, mediation, coaching, group and individual therapies, consulting, trainings and education.

Hatter Society provides free counseling hotline and personal counseling services.

 Iceland No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Ireland

Gay Switchboard Ireland an LGBT+ support service. They provides a helpline, support groups and email support.

TENI, Transgender Equality Network, is providing peer support groups and family support groups.

BeLonGTo is running free councilling services for LGBT+ youth in Dublin.

Jigsaw is the National Centre for Youth Mental Health. The centre is inclusive of LGBTI people, and offers a range of services.

YourMentalHealth.ie is the official site on mental health services from the National Office for Suicide Prevention.

Italy

Bari
Centro Universitario di “Clinica Psicosomatica e dei comportamenti sessuali” e Day Hospital per i disturbi dell’identità di genere.
Università degli Studi – Azienda ospedaliera “Consorziale policlinico”
Riferimento: prof. Orlando Todarello
piazza G. Cesare, 11 - 70124 Bari
Orari: ore 11.00-12.30 dal lunedì al venerdì
tel. 080 5478543 / 080 5594021/080 5593047
e-mail: ortod@psichiat.uniba.it

Percorso diagnostico - Percorso endocrinologico - Percorsi chirurgici: MtF (vaginoplastica) / FtM (clitoridoplastica, falloplastica)
Sezione di Urologia, Andrologia e Trapianti
piazza G. Cesare, 11 - 70124 Bari
Orari: ore 11.00-12.30 lunedi e mercoledi tel. 080-5478629, 5594100, fax 080-5478629 e-mail bettocchi@urologia.uniba.it

Bologna
Attività Consultoriale MIT (Movimento Identità Transessuale)
Via Polese, 15 - 40122 Bologna
Orari: dal lunedì al giovedì: dalle 10.00 alle 16.00, venerdì dalle 10.00 alle 14.00
tel. 051 271666 (segreteria telefonica attiva 24 ore)
e-mail info@mit-italia.it
Percorso diagnostico psicologico, Percorso endocrinologico (diagnosi e trattamento ormonale pre intervento RCS), Standard of Care ONIG*, Assistenza legale, Sportello contro le discriminazioni, Counseling, Centro di documentazione, Sostegno familiare e accoglienza

Policlinico S. Orsola- Malpighi
Riferimento: Dott.ssa Maria Cristina Meriggiola
via Albertoni, 15 - 40122 Bologna
Orari: Lun e Giov ore 11:00 -13:00 ambulatorio DIG
tel. 051 6364391 (risponde sig.ra Paola)
Percorso chirugico: MtF (vaginoplastica, mastoplastica additiva), FtM (mastectomia, isterectomia, metaidoplastica), Protocollo diagnostico: ONIG* CGIL Sportello Nuovi Diritti Camera del Lavoro di Bologna Viale Marconi 67      

Firenze
CIADIG (Centro Interdipartimentale Assistenza Disturbo Identità di Genere)
Azienda Ospedaliera Universitaria Careggi SOD Complesso di Andrologia e Medicina della Sessualità
Viale Pieraccini 6, Firenze
Orari: ore 11,00-13,30 da lunedi a venerdi tel 055-7949960
e-mail: ciadig renze@gmail.com
Istituto Miller Unità per le identità di genere antiche in età evolutiva
Viale dei Mille, 98/8, Firenze Appuntamento telefonico tel 055-2001723 e-mail: davide.dettore@uni .it

IREOS (Centro Servizi Comunità Queer)
Via dei Serragli 3, Firenze
Orari: mercoledì 14.00-19.30
Tel.055.216907
Informazioni, Assistenza sanitaria e legale, Supporto, Counseling

Milano
Ospedale Niguarda
piazza Ospedale Maggiore, 3 - 20162 Milano (C-F)
tel. 02 64442034 - 02 64442176
e-mail: info@ospedaleniguarda.it
Percorso diagnostico, Percorso endocrinologico, Percorsi chirurgici: FtM (isterectomia, mastectomia), Protocollo diagnostico: ONIG*
Sportello Trans ALA Milano ONLUS Via Boifava 60 , Milano Orari: 9,30-12,30 tel 377.7079633 Informazioni, Assistenza legale, Counseling           

Napoli
Unità di Psicologia Clinica e Psicoanalisi Applicata del Dipartimento di Neuroscienze dell’Università degli Studi di Napoli Federico II
via Pansini, 5 - 80131 Napoli
Orari dalle 9.00 alle 15.00, dal lunedì al venerdì per appuntamento
tel. 081 7463458
sito: http://www.progettorlando.unina.it

Percorso diagnostico , Percorso endocrinologico, Percorsi chirurgici, Protocollo diagnostico: ONIG*
Clinica Universitaria Federico II
Riferimento: prof. Ciro Imbimbo
via Pansini, 5 - 80131 Napoli
Orari (preferibilmente giorni dispari dalle 10.00 alle 13.00)
tel. 081 7462210

Percorso endocrinologico, Percorsi chirurgici: MtF (vaginoplastica)
Progetto Altri Luoghi
Consultorio tutela salute e diritti delle persone transessuali
Via Palmieri 43 Martedi
Orari: giovedi e venerdì ore 15,00-18,00
tel 081.0122973
e-mail: altriluoghi11@gmail.com
Informazioni, Assistenza sanitaria e legale, Supporto, Counseling

Palermo
Agedo Palermo
Via dello Spezio, 43 – 90139 Palermo
Telefono: 091.6112505
e-mail: psicologo@agedopalermo.org
Il Servizio, per la presa in carico e la gestione dell’iter di transizione, aderisce alle linee guida dell’ONIG – Osservatorio Nazionale sull’Identità di Genere. Sostegno e counseling psicologico per persone transessuali e transgender, Consulenza legale,

Gruppi di auto-aiuto,
Attività di sensibilizzazione, Informazione e formazione sui temi del transgenderismo e del transessualismo
Le attività di consulenza si effettuano presso i locali dell’associazione tutti martedì ed i mercoledì dalle 13 alle 20. Per  fissare un appuntamento scrivere a psicolo@agedopalermo.org o chiamare il martedì dalle 18 alle 20 al n° tel. 091.6112505.
         
Roma
AZIENDA OSPEDALIERA S. CAMILLO-FORLANINI
Struttura Complessa di Chirurgia Plastica e Ricostruttiva
Servizio per l’Adeguamento tra Identità Fisica e Identità Psichica (SAIFIP)
Piazza Carlo Forlanini nr. 1 - 00151 Roma
lunedì dalle 14.00 alle 17.00 e mercoledì dalle 9.00 alle 11.00
tel.e fax dello Sportello Informativo del SAIFIP: 06 58703700/ 06 58702527
e-mail: SAIFIP@scamilloforlanini.rm.it
www.scamilloforlanini.rm.it/sai p/

Percorso diagnostico (medico e psicologico), Percorso endocrinologico, Percorsi chirurgici: MtF (laser per eliminazione barba, vaginoplastica, mammoplastica additiva), FtM (mastectomia riduttiva, isterectomia, falloplastica, inserimento protesi peniena, inserimento protesi testicolari, glandoplastica), Servizio per l’identità di genere per adolescenti e famiglie

Associazione Libellula
Piazza Vittorio Emanuele II
tel. 064463421
cell. 3480358921
Informazioni, Assistenza sanitaria e legale, Supporto, Counseling Circolo M.Mieli
Via Efeso 2 tel 065430266 Informazioni, Assistenza sanitaria e legale, Supporto, Counseling 

Salerno 
Consultorio DIG Orari Sabato 9-12/17-20 Via F. Manzo 31, Tel. 3313047859 Percorso diagnostico, Percorso endocrinologico       

Torre del Lago Puccini (LU)
Consultorio Transgenere
Orari: dal lunedì al giovedì ore 15-18
Via D. Dell’Aquila 27/2
tel e fax 0584 350469
Info e assistenza medica e legale per l’iter di riassegnazione, supporto psicologico individuale e familiare, gruppo AMA (Auto Mutuo Aiuto)

Torino
CIDI.Ge.M. Centro Interdipartimentale Disturbi Identità di Genere ASO San Giovanni Battista di Torino – Sede Molinette
corso Bramante, 88/90 - 10126 Torino
tel. 011 6334387 (Sportello informativo, giovedì dalle 13.30 alle 16.30)
Percorso diagnostico, Percorso endocrinologico 011 6336233, Percorsi chirurgici: (SCDU Urologia 2 – 011 6335574), MtF (vaginoplastica), FtM: isterectomia, mastectomia, falloplastica, clitoridoplastica. Protocolli diagnostici: ONIG*

SPO.T Sportello Trans Circolo Maurice
Via Stampatori 10 – 10122 Torino
Orari: Lunedì dalle 19 alle 21, Giovedì dalle 17 alle 19
tel. 3319828022
Informazioni, Assistenza sanitaria e legale, Supporto, Counseling

Trieste
Istituto Clinica Urologica Ospedale Gattinara
CEDIG, Strada di Fiume, 447 - 34149 Trieste
Orari: tutte le mattine dal lunedì al venerdì
tel. 040 3994427 , 040 3994427 / 040 3994170
Percorso diagnostico, Percorsi chirurgici: MtF (orchiectomia, vaginoplastica), FtM (isterectomia, mastectomia, falloplastica, clitoridoplastica)

Verona
SAT Servizio Assistenza Trans Circolo Pink
Via Degli Scrimiari 7 – 37129 Verona
Mercoledi ore 19,30- 21,30 telefono 045.8012854, attivo sempre 3426318831 www.circolopink.it/servizio-accoglienza-trans-pink.htm / satpinkverona@groups.facebook.com 7 satpink@googlegroups.com Informazioni, Assistenza sanitaria e legale, Supporto, Counseling

Kosovo No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Latvia No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Liechtenstein No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Lithuania No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Luxembourg

Centre CIGALE can guide LGBTI people towards individual practitioners that are specialised in mental health/psychology and/or psychotherapy.

For couple therapies there is the “Family Centre”, which slightly adverts openness for sexual and gender diversity.

 

FYR Macedonia

Subversive Front provides free services for psycho-social support for LGBTI people, including two psychotherapists offering free psychotherapy to the LGBTI community members. Find more information about the services under the section: Services of free aid for LGBT.

Malta

MGRM runs the Rainbow Support Service which provides social work and counselling support and is also involved in facilitating a couple of support groups - one for Trans prison inmates and the other a social group that meets monthly run by Drachma - the LGBTI Christian group. 

Their are a number of organisations in Malta involved in the field of mental health although they are not LGBTIQ specific. The Richmond Foundation is one such example.

Moldova

GENDERDOC-M provides free psychological counseling.

Youth Friendly Health Centers in Chisinau, Balti and Cimislia are able fully to provide mental health services to LGBT youth. Find more information here

Monaco No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Montenegro Spektra and Queer Montenegro provide peer counseling for trans people by trans people. Get more information by contacting Spektra and Queer Montenegro.
The Netherlands De Kringen organises peer groups of gay, lesbian, or bisexual people.
 
COC Netherlands's Switchboard provides a helpline, chat and email councelling.
 
Roze Hulpverlening has a list of psychosocial services that have some kind of affinity with LGBT clients.
 
Transvisie offers support meetings for trans people as well as family and close ones.
 
Transvisie Zorg (PsyQ) provides individual and group therapeutic care.
 
 
Iedereenisanders.nl provides an overview of LGBT mental health care providers, both online and face-to-face.
 
113 zelfmoord preventive is a helpline to prevent suicide. Telephone number 113. 
 
Gay & School is a project aimed towards young LGBT people. Find here an overview of where to find help.
Norway Ungdomstelefonen by Skeiv Ungdom provides a LGBT phone line for young people.
Poland KPH facilitates a list of LGBTI friendly mental health care providers. Find it here.
Portugal

ILGA Portugal has a counseling service, composed by mental health practitioners to whom we provide mandatory training and supervision. It's a community service, therefore the prices are lower than in private practice, and negotiated between the practitioners and clients/patients. The supervisors are two of the most known LGBTI affirming therapists in Portugal: Dra. Gabriela Moita and Dra. Carla Moleiro.
Contact info: +351 927247468, sap@ilga-portugal.pt

This counseling service is connected with our Victims Support Service.
Contact info: +351 961704353, sav@ilga.portugal.pt 

ILGA Portugal also has a project in the north of Portugal, based in Porto, aimed to promote the development of Diversity Alliances ("rainbow clubs" or "gay-straight" alliances) in schools. The project also includes psychological and social support to LGBTI youth.
Contact info: add@ilga-portugal.pt, +351 92 7567666

Casa Qui is a organisation aimed to provide psychological and social support for LGBTI youth, based in Lisbon.
Contact info: +351 960081111, geral@casa-qui.pt

Centro GIS is a new project in the north, based in Porto, providing support to LGBTI people, including mental health counseling. One of the most trans affirming psychiatrist, Dra. Zélia Figueiredo, also works there. 
Contact info: +351 966090117, gis@associacaoplanoi.org 

Romania No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Russia

Deti-404 (Children 404) a project for LGBTQI adolescents, which runs psychological support and peer support as well. Find more information here.

Russian LGBT Network runs a psychological support chat, 24/7. The Network also  provides free in person and skype consultations upon request. They also have a hotline: 8 800 555 73 74 (works from 15.00 to 21.00 Moscow time).

San Marino No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Serbia Gayten-LGBT provides a LGBTIQ help line, trans support group, email and Facebook consultations. Since 2016, the organisation also provides individual psychological consultations, counselling and psychotherapy for LGBTIQ people.
Slovakia  Q-Centrum is a counselling centre for LGBTI persons based in Bratislava.Clients reach the centre via email, phone or in person. The centre employs a lawyer, a psychologist and a social worker who function as a form of a one-stop-shop where clients can receive counselling on a variety of issues. While the original aim of the initiative was to provide legal counselling, among the most sought are the services of the social worker and a psychologist who provide help in a variety of cases – from coming outs, to family issues, experiences of homophobia and so on. The professionals also counsels the family members of an LGBTI person (mostly psychological counselling). The aim of the centre is to provide clients with counselling in a safe environment with experts who have extensive experience in working with LGBTI persons. Since LGBTI persons often struggle to find a psychologist who would not perceive their sexual orientation or gender identity as a pathology, the clients are sure to find a positive and affirmative approach at the centre.  

While the centre offers also the option of a helpline, personal and email contact are among the most preferred by the clients. In a typical case, the client seeks the centre online and requests help or a face-to-face meeting with the centre. The client is then approached by the person of first contact – the social worker who assesses the requests and the options of the client and organises the further meeting sessions. The client is then referred to social, legal or psychological counselling. 
The Q-Centrum has also build up a list of regional contacts for social, legal and psychological help which is LGBT-friendly. Since not all clients are able to travel to Bratislava, when needed, Q-Centrum can provide a client with a list of experts within their region.

Slovenia No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Spain

Lambda Valencia provides various services to improve the emotional well-being of LGBT people

FELGTB offers LGBT youth guidance and support services

It Gets Better Espana offers a map of resources

Sweden Some of RFSL's local branches have counsellors employed by them to support LGBTQ-people trough difficult times. However unfortunately RFSL doesn't have psychologists or psychiatrists employed to help people with more serious issues. 
Switzerland

The project, Blues-Out, aims to fight low mental health for gay men and lesbian women. 

The Checkpoints suisses provides psychological consultations and psychotherapy for the GBTI community. 

Turkey No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
Ukraine No information...so far. Drop us an email, if you know of helplines, support groups, psychological support for LGBTI people.
United Kingdom

Pink Therapy is an independent therapy organisation working with gender and sexual diversity clients. The organisation comprise a team of 19 Clinical Associates who all positively identify as holding a gender or sexual minority lived-experience. Pink Therapy also offers a Directory of Pink Therapists.

Gendered Intelligence works with the trans community and those who impact on trans lives; we particularly specialise in supporting young trans people under the age of 21. The organisation delivers trans youth programmes, support for parents and carers, professional development and trans awareness training for all sectors and educational workshops for schools, colleges, Universities and other educational settings.

BE Trans Support and Development is a trans community support, development and campaigning organisation operating across the North East and North West regions of England. The organisation offers confidential 121 bespoke holistic support, advice and advocacy services to all gender diverse individuals and their families. Also the organisation facilitate a variety of peer groups and social events, to promote trans community cohesion, to bring like minded people together in a safe and positive environment where they can benefit from interacting with each other.

ClinicQ is an organisation that provides an holistic sexual health and well-being service for all trans people, partners and friends. The team is trans-led, and they offer a safe, confidential space for those who may not feel comfortable accessing mainstream services.

London Friend supports the health and mental well-being of the LGB&T community in and around London. They offer counselling and support around issues such as same-sex relationships, sexual and gender identity and promoting personal growth and self-confidence. London Friend is also home to Antidote - the UK's only LGB&T drug and alcohol service. Their social groups provide a safe space to meet and socialise as an alternative to the bar and club scene.

Spectra Trans Counselling is a free, confidential individual and group counselling for people who identify as trans, non-binary or are questioning their gender identity.

LGBT Foundation Manchester provides a wide range of support and services including a national helpline, sexual health testing and support, free mental health and wellbeing services, the Village Angels volunteers, support groups, and advice for tackling LGBT hate crime and discrimination.

MindOut  provides a range of mental health support and advocacy services in Brighton. 

Suffolk LGBT Network offers free counselling to LGBTQ+ people.

Trans Unite allows members of the trans and non-binary communities to find a support group local to them (or online).